Vegastars Casino

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Verification and AML at Vegastars Casino

Anti-money laundering (AML) rules require online casinos to confirm who their players are, where their funds come from and how their accounts are used. Vegastars Casino applies a risk-based framework that combines identity and address verification, source-of-funds and source-of-wealth checks, transaction monitoring, sanctions screening and enhanced checks for politically exposed persons. This page explains what the process involves, which documents you may be asked to provide and what happens to your account while checks are underway. Verification may delay withdrawals, so completing it early can help avoid waiting when you cash out.

How Identity Verification Works

Verification is completed through the My Account - Verification section, where you upload your documents directly. The process is risk-based, meaning the level of checking depends on your activity. Basic identity and address confirmation is the starting point, and higher-value activity may require additional steps such as a liveness check and evidence of your source of funds or wealth. Sanctions and politically exposed person (PEP) screening applies to accounts, and periodic checks are carried out over time rather than only at registration. File-size and file-type limits for uploads are not stated, and no fixed completion time is published, so it is sensible to submit documents promptly and respond to any follow-up requests.

Documents and Details You May Need

The core requirement is proof of identity together with proof of address. Images must be clear, in colour and show all corners of the document. Address evidence must be dated within the last 3 months. Depending on your activity, you may also be asked for liveness confirmation and source-of-funds or source-of-wealth documentation.

  • Passport, national ID card or driving licence as proof of identity
  • Address evidence dated within the last 3 months
  • Clear colour images with all corners of each document visible
  • Liveness verification for higher-value activity
  • Source-of-funds or source-of-wealth evidence where required
  • Accurate personal identity and contact details on your account

Source of Funds and Source of Wealth

Source-of-funds checks ask where the money you deposit comes from, while source-of-wealth checks look at how your overall financial position was built. These are standard AML measures across the industry and do not imply wrongdoing. At Vegastars Casino, daily deposits above EUR 50,000 require further source-of-funds or source-of-wealth checks. This figure is a verification threshold rather than a deposit ceiling, so crossing it triggers additional review rather than blocking you from depositing. Higher-value activity may also bring liveness checks alongside the financial evidence.

Enhanced Checks and PEP Screening

Some accounts receive closer scrutiny under the risk-based framework. Politically exposed persons are subject to enhanced checks and senior-management approval before their relationship with the casino proceeds. Transaction monitoring runs alongside these checks to flag activity that does not match the profile established during verification. If enhanced checks apply to you, the casino may request further documentation, and completing the review is part of keeping the account in good standing.

Account Rules and Possible Restrictions

Accounts are personal and limited to one per player, with a minimum age of 18, or a higher local legal age where that applies. Identity and contact details must be accurate, and using a VPN to mask your location or identity is prohibited. Accounts that remain inactive for 12 months may incur a monthly fee of EUR 10 or equivalent, charged only up to the available balance. If screening produces a sanctions match, access to the account can be blocked and funds frozen. AML and KYC records are retained for at least 5 years after account closure, or longer where legally required.

Payments and Ownership Requirements

Deposits and withdrawals must be made with your own funds and your own payment methods. Third-party payments are prohibited, and business cards cannot be used. Deposits are accepted via Visa and Mastercard, while withdrawals can be made via Visa, Mastercard or Bank Transfer. Because verification may delay withdrawals, keeping your documents up to date helps payments move without interruption.

Ongoing Monitoring After Verification

Verification is not a one-off event. Periodic checks continue after your initial documents are approved, covering sanctions screening, PEP status and transaction activity. If your circumstances change, such as a new address or a different payment method, updated evidence may be requested. Records connected to AML and KYC checks are kept for at least 5 years after you close the account, or longer where the law requires it.

Questions About Verification

If you need help with document uploads, a pending check or an AML-related question about your account, you can reach the team through live chat or by email. The complaints address is [email protected]. When contacting support about verification, include your account details so the team can locate your file quickly.